Policy and Procedure

We believe your hair should complement your lifestyle. After all, nothing makes you feel more complete than a fashionable and complimentary hairstyle.

Call to book your appointment: 403-278-3880, or email scissorworks@scissorworksandcompany.com

APPOINTMENTS:
Please arrive 10 minutes prior to your appointment to prepare for your service.

​

We recommend that you book your next appointment prior to leaving the salon so we can be sure to accommodate your schedule.

CANCELLATIONS:
All new clients are required to make a $75.00 deposit on appointments for any colour corrective services, perms, or extensions. Deposits will be taken after a consultation with one of our stylists.

​

The deposit will be applied to your service bill on the day of your service. In the event you need to cancel your appointment we will happily refund you 100% of your deposit when we are given 72 hours notice.

​

Within 72 hours you will receive 50% of your deposit back. Failure to appear for your appointment will forfeit your entire deposit.

​

Cancellations left after-hours on our messaging service will be deemed to have been received on the next business day.

RE-DO POLICY:
Any re-do services must be done within 72 hours of original service with the original stylist.